Delivery Policy

Important delivery service updates 

 

We have now resumed shipping to EU countries. For all EU countries, we are now collecting taxes, duties, customs charges, and delivery costs at the checkout. The price you pay - is the final price with no further charges due on delivery.

 

Order online now before 3.30pm (Mon-Fri) for same day dispatch. (before 13:00 for international orders). 

We deliver on Monday to Friday and offer Saturday deliveries for Mainland UK.

Free delivery on all orders over £20 for Mainland UK (Except Scottish Highlands)

Free delivery on all orders over £100 for all other UK postcodes.

 

Please note that we kindly request that in the event of receiving a damaged parcel you sign for it as damaged by writing damaged with your signature clearly. This helps us easily resolve insurance claims with couriers. 

If you are looking for our products outside of the above countries available to check out online, please email us with your request for assistance.

Local taxes and charges are not included for shipments outside the UK and EU unless agreed otherwise. You will receive an email containing the carrier and tracking number. It is the receiver's responsibility to arrange customs clearance and pay local tax.