Delivery Policy

Important delivery service updates 

 

Orders to the European Union are now shipped with 0% VAT. VAT and local charges (if applicable) will be now collected by courier prior to delivery. If an order is abandoned at the border the return charges will be deducted from the total refund for the product. 

 

 

Order online now before 3.30pm (Mon-Fri) for same day dispatch. (before 13:00 for international orders). 

We deliver on Monday to Friday and offer Saturday deliveries for Mainland UK.

Free delivery on all orders over £20 for Mainland UK (Except Scottish Highlands)

Free delivery on all orders over £50 for all other UK and Northern Ireland Postcodes. 

 

Please note that we kindly request that in the event of receiving a damaged parcel you sign for it as damaged by writing damaged with your signature clearly. This helps us easily resolve insurance claims with couriers. 

If you are looking for our products outside of the above countries available to check out online, please email us with your request for assistance.

Local taxes and charges are not included for shipments outside UK. You will receive an email containing the carrier and tracking number. It is receivers responsibility to arrange custom clearance and pay local tax.